Hello, Maya.

A little practice goes a long way. You’re two activities from finishing Module 2 of Engagement & Interviewing. Jordan’s conversation is a good place to pick up — your last attempt showed real growth in listening.

3 practice sessions
this week
Module 2 due Dec 12
Engagement & Interviewing
Featured practiceAssigned · Engagement & Interviewing
Housing mediation · AI simulation

The Upset Landlord

Practice responding to a frustrated property manager while navigating a difficult housing conversation. Jordan has ten minutes and very little patience.

De-escalationActive listeningCollaborative next steps
10 minIntermediateVoice or text
Continue practice
Last score 70 · 2 attempts
Jordan Reed, an AI character portrayed as a property manager in his forties
Jordan Reed
AI character · Property Manager

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